Contact us

Contact us

Frequently Asked Questions

Upon arrival at our premises, each sneaker is meticulously analyzed by our team of experts: The shape, the materials, the seams, the labels, the packaging, etc. Each element is examined to guarantee the authenticity of your next order.

Unlike many competitors, all the products available on our website are in stock in our premises, already authenticated and ready to be shipped. Thus, we can guarantee a fast delivery within 48 hours on working days thanks to our transport partner UPS.

Of course! You can return your order within 14 calendar days from receipt of your order.

Regarding the conditions and terms of return, a section is dedicated to it .

Upon receipt at our premises, your return will be examined to ensure that it meets our return conditions. If it is accepted, the refund will be made automatically via the payment method used when you placed your order.

You can modify or cancel an order before it is shipped by contacting our customer service at contact@wathe.fr or via our contact form .

Have your 4-digit order number preceded by a hashtag ready, which you can find in your order confirmation email.

NEW & AUTHENTIC SNEAKERS

All products sold on Wathe are authenticated by our experts.

PAYMENT IN SEVERAL INSTALLMENTS

You have the option to pay in 2, 3 or 4 installments without fees with Alma

RETURN AND EXCHANGE POSSIBLE

You have 14 days after delivery to return or exchange your item.